Frequently asked questions
What is the difference between the plans?
The plans only differ by the number of users that can be simultaneously logged in into the customer’s dashboard.
Can I try your service for free?
Yes, we offer a 7 days free trial for all our plans and do not require your credit card information in order to sign up.
Am I tied into a contract?
No. Our paid packages are invoiced monthly and they can be canceled or up-/downgraded at any time for the following month’s invoice cycle.
Is there a support rep I can talk to?
Sure, we have a team of experts who will be more than happy to assist you with any inquiry, whether you have a question about our solution or need help connecting your ad platforms, we got you covered.
Are there any additional fees?
There are no hidden fees involved, you will be paying only for what you are signed up for.
Can I change plans in the future?
Absolutely, you can switch between the plans at any time depending on your business needs. The plan’s pricing difference will be applied to the following month’s invoice cycle.
How many ad platforms can I connect?
You can connect as many online ad platforms to Brand Offline as you want, and track unlimited offline conversions.
What if you do not have something I need?
Contact our support and we will be glad to review your requirements and expand our service with additional functionality.
We value every customer and offer dedicated support to all plans. So, no matter if your company is large or small, our experts will be happy to assist you with any questions or issues you might have.